News

Important Delivery Information

Due to FedEx suspending their money back guarantee because of the covid pandemic we have also had to take the same action. We therefore cannot guarantee next day and timed deliveries so the cost will still stand. We hope you can understand our situation and that it will be resolved soon.



LOCKDOWN JANUARY 2021

Dear Customers On Tuesday 5th January, the UK will be heading into another lockdown with restrictions in place to help protect us all against Covid-19. We are sending you this update just to let you know that we'll be remaining open during this time to help support your business in any way we can - it's business as usual at PMA. We hope you, your family and friends stay safe & if you have any queries or concerns, please contact our sales team on 0116 246 1400 or email sales@pmagroup.co.uk



A GOODBYE

It is with mixed feelings that we are announcing the retirement of our friendly sales representative Steve Ransom, after 23 years of service his last working day with us will be Tuesday 1st December. Steve's hard work, commitment and dedication are worthy of admiration and is very much appreciated, he will be greatly missed by all at PMA. Whilst we are all sad to see Steve leave, we are also very happy for him to have the opportunity to enjoy his free time and wish him all the best for the future and to have a long and happy retirement.



CHANGES TO ORDERING

LAST ORDERS FOR NEXT DAY DELIVERY FOR ALL STOCK ITEMS WILL BE 4:30PM AS FROM MONDAY 15TH JUNE



COVID-19

Covid-19 PMA Group Response I'd like to give you a detailed explanation of PMA Group's current status regarding Covid-19 and the reasons behind it. Some of our customers have taken the decision to close their companies while others are remaining open. PMA Group has made the decision to remain open. Some companies who are closing have cited Government advice as the reason. This is not our understanding. While the Prime Minister on Monday evening seemed to be suggesting we should all close, clarification by ministers the next morning and since then was more precise. It has clearly been stated that manufacturing should continue, Further, it has been said that people should work remotely if they possibly can, but where that is not possible people should still go to work while closely following the social distancing instructions. This is the guidance we are following. If Government advice changes we will, of course, review our situation. Our priorities are twofold, firstly to protect our own people and secondly to continue to service our customers, some of whom supply hospitals and other critical areas. Clearly, as a manufacturer most of our people cannot work remotely. We are therefore taking all the precautions we can, to safeguard our people. Our premises measure around 40,000 square feet and are occupied by approximately 50 people at any one time, so all our people can work well separated by one another. We are strictly enforcing the social distancing rules. We have placed hand sanitizers at various locations around the factory and it is mandatory for anyone entering to sanitize their hands. Our washrooms are well equipped. Our location is not well served by public transport so almost all our people come to work in their own cars. We are determined to continue to support our customers without any deterioration in our service product and delivery. All our main suppliers are working normally and we understand that the EC will prioritise maintaining trade. Our reputation is based on reliability and quality and we intend to maintain this despite what is a very difficult time for all of us. I wish you and your business all the best and I assure you that PMA Group will do all it can to help you through this crisis. Keep safe.



CUSTOMER SATISFACTION

We would appreciate it if our customers could download, complete and return a copy of the customer satisfaction survey. The link can be found on our Home page.



DPF Cleaning Service

We are now offering a diesel particle filter cleaning service which can remove up to 99% of ash and soot from the filter - call us for more details and a quote



HOSE CLIPS

HOSE CLIPS ARE NOW BACK IN STOCK



OPENING TIMES

MONDAY TO THURSDAY: 8:30 - 17:00 FRIDAY 8:30 - 4:45 SATURDAY: CLOSED SUNDAY: CLOSED



FOLLOW US ON TWITTER

WE ARE NOW ON TWITTER WHERE WE WILL BE ADDING NEWS ON NEW ITEMS, OFFERS AND GENERAL INFO FOLLOW PMA_GROUP